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How We Protect Your Account and Data

Your account at prediksi 7m sits behind security practices built for Indonesia players.

Account SecurityData HandlingPayment VerificationWithdrawal ProcessContact & Support
prediksi 7m How We Protect Your Account and Data
REACH OUR LEGAL TEAM

Account and Legal Support Channels

Live Chat Open your account lobby and tap the Live Chat icon in the bottom-right corner.
Email Support Send account or legal inquiries to [email protected].
Help Centre Visit the Help section in your account settings to view FAQs about payment verification…
SECURITY & TRANSPARENCY

How We Manage Your Information

Data Protection

Your name, email, phone and payment details are encrypted and stored securely. We do not sell or share your data with third parties outside payment processing. Only authorized team members access account records when required for verification or dispute resolution.

Cookies and Tracking

We use cookies to remember your login, language preference and account settings. Functional cookies are required for the lobby to load and deposits to process. You can review or disable non-essential cookies in your browser settings without affecting account access.

Account Security

Set a strong password during registration and change it every 90 days through Account Settings. Enable two-factor verification on your mobile number to prevent unauthorized withdrawals. Log out after each session, especially on shared devices.

Data Retention

We keep your account data, deposit and withdrawal records for five years to comply with financial regulations and resolve disputes. After account closure, personal data is deleted or anonymized unless retention is legally required.

Your Data Rights

Contact [email protected] to request a copy of your personal data, correct information, or ask for account deletion. We respond to data requests within 14 days where local law permits such requests.

Report a Concern

If you suspect account misuse, unauthorized transactions, or data breach, contact our legal team immediately via live chat or email with details. We investigate within 48 hours and notify you of findings and remedies.

Legal Questions Indonesia Players Ask

You confirm your region eligibility and personal details. We verify your phone and email, then approve your account within minutes. Your first deposit via DANA, OVO, GoPay or QRIS clears instantly. You can then explore live tables, slots and our sportsbook. Account records are logged for security and compliance.

Deposits through DANA, OVO, GoPay and QRIS are matched to your phone number and confirmed in real-time. Withdrawals require account review: we cross-check your identity, transaction history and payment method. The process takes 2–24 hours depending on time of day and bank processing speed.

Yes. Log into your account, navigate to Account Settings, then select Data Export. We prepare a file containing your personal details, deposit and withdrawal records, and send it to your registered email within three business days. You can also request this via [email protected].

We notify you by email and in-app message with the reason and next steps. Common reasons are failed verification, suspected fraud, or regional ineligibility. You have 30 days to appeal through live chat or support email. If upheld, you can request your balance withdrawal where local law permits.

Active account data is retained while your account is open. After closure, we keep records for five years to resolve disputes, comply with financial regulation and prevent fraud. Personal data is then deleted or anonymized unless longer retention is legally required.

Email [email protected] with your account number and detailed description. Mark the subject line 'Legal Inquiry' or 'Compliance Report'. Our legal team investigates within 48 hours and responds with findings, remedies and next steps. You can also escalate via live chat.

Always log out after each session on shared devices. Enable two-factor verification on your phone number in Account Settings for extra protection. Never save your password in the browser. If you suspect unauthorized access, change your password immediately and contact support.